Recepción e identificación del aviso y localización del suceso (Geocoding).
Clasificación del incidente según agencias y tipologías. Protocolización de la Carta de Llamada.
Control, coordinación y optimización de los recursos disponibles (Despacho).
Monitorización, evolución del suceso (Seguimiento) y administración de servicios, flotas, tipologías de incidentes, iconos, etc.
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